COMMON QUESTIONS

No, Indiana Care Network is a Pennsylvania non-profit offering comprehensive medical, dental, behavioral health, and specialty healthcare services in and around Indiana County.

We're independent, but have an affiliation agreement to refer laboratory, imaging, and specialty services to the hospital and the IRMC Physician Group. However, every patient always has the right to choose where they go for needed services.

1) Patient fees. These are fees received from insurance companies, Medicare, Medicaid, and patients themselves. Uninsured and under-insured patients are charged on a sliding fee scale based on family size, income, and services provided.

2) Financial support for the Women's Health services comes under contract with Indiana Regional Medical Center.

All of our medical providers are employees of Indiana Care Network, except for the Women's Health physicians who are provided under contract by and outside agency. Most or our providers work full-time but some work only part-time due to the program in which they work.

Call 724-397-9008 for an appointment at Plumville Medical Center

Call 724-676-4709 for an appointment at Bolivar Medical Center

If you would like, when you schedule your first appointment you can ask them to send you the New Patient Medical Information Packet. This packet will include the demographics and medical history form, as well as a map to find us, or you can come a few minutes early and fill them out in our office. You also have the option of downloading the New Patient Medical History Form and the New Patient & Yearly Forms from our Patient Forms page to complete at your leisure at home before your appointment. We strongly recommend that you bring all medications that you are taking to every appointment. You will also need some information regarding your family's medical history. You should bring your insurance card and an identification card.

Sometimes, it's unavoidable to have to cancel appointments. If you are unable to keep a scheduled appointment, please try to call your provider's office at least 24 hours in advance. Office staff will cancel the appointment and can assist you in rescheduling for another date.

It is very important to try to keep all scheduled appointments. When you schedule an appointment, the office staff reserves time for you to be seen by your provider and prepares your health records for the visit. We ask that you call your provider's office as soon as you know you are unable to attend your appointment. Not only will this let us reschedule your appointment for another time, but it also frees up time for another patient to be seen.

Please call your provider's office to let them know you will be late to an appointment. Because many patients are scheduled each day, office staff can only wait so long before seeing the next scheduled patient. If you are more than 10 minutes late, the office may need to reschedule your appointment.

If you are experiencing a life-threatening emergency, call 911 right away. Do not call your provider first. Make a follow-up call with your provider either within 24 hours, or when your health allows. For non-life-threatening urgent medical care after hours or on weekends, patients of Indiana Care Network should consider a visit to the nearest Urgent Care facility.

Indiana Care Network provides free language and sign language interpreter services. If you need interpreter services, call us at 724-459-1786, or contact the staff at your provider's office..

For insured patients, a referral is made by the patient's provider and the cost is paid through the patient's insurance.

We continue to expand services. We provide limited specialty services at the Indiana Care Center sites. Please call if the service you are interested in is not listed.

Like most PCPs' offices, minor surgery can be performed at the medical office. If the need is beyond those services, then patients are referred to the appropriate medical facility.

Our Outreach Staff works with the patient to find an affordable nursing home.

Indiana Care Network accepts the majority of all Health Insurance plans, including all Highmark and UPMC plans, Medicare, Medicaid, and CHIP. If you want to know if your insurance is accepted, please call your clinic.

While many people have health insurance through their employment, others can apply for and pay for their own insurance through Pennie, Pennsylvania's Official Health Insurance Marketplace, Pennsylvania Medicaid, or Medicare. Assistance in applying is available from Indiana Care Network.

Yes, no one is denied care due to inability to pay. If you are uninsured or under-insured, we offer a sliding scale based on family size and income. In some instances, the sliding fee discount may also apply to a patient's co-pay or deductible.

For those living at 200% of poverty and below Indiana Care Network uses a sliding fee scale to reduce cost. The reduction is based on your income and family size. This discount applies to all Indiana Care Network services and fees. At Indiana Care Network no one is denied care due to inability to pay.

Chances are, you can! We accept walk-in patients during regular hours. Just keep in mind that scheduled appointments will get priority, so it's always preferred to schedule an appointment ahead of time. If you're experiencing a minor emergency that doesn't warrant a trip to the emergency room, though, we will do our best to work you into the schedule